An order management system (OMS) is a computerized system that enables organizations to track service orders from customer receipt through product execution.
It centralizes order records across various sales platforms to deliver end-to-end visibility into fulfillment information throughout the supply chain cycle.
An OMS enables retailers oversee the full order lifecycle seamlessly, from the instant a buyer generates an order to its complete fulfillment oms and any return.
It optimizes inventory management oms by delivering up-to-date reporting on stock availability and order details, empowering businesses to improve their distribution methods and enhance consumer loyalty.
An effective OMS combines with other enterprise systems like online store platforms, inventory management systems, ERP software, and oms transportation carriers to create a seamless order fulfillment operation from beginning to end.